Privacy Policy

1 - What information is collected?

When you make an inquiry or reservation through our online system, we collect the personal information you provide, such as your name, email address, physical address, and possibly credit card details. Email marketing will only be conducted if you allow it. In these emails, you may receive news about our hotel, new accommodation packages, and various promotions.

2 - How do we obtain your consent?

When you provide personal information such as your name, phone number, and email address to request a quote, verify your credit card, or access exclusive content on our website, we understand that you agree to the collection of this data for use by our company. If we ask for your personal information for a secondary reason, such as marketing, we will directly ask for your consent or provide you with the opportunity to opt out. Every marketing email or newsletter includes an unsubscribe option at the end of each email. How do you withdraw your consent? If, after providing us with your data, you change your mind, you can withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at reservas@hotelcoquille.com.br, clicking the unsubscribe option at the end of every marketing email, or by sending us a letter to: Hotel Coquille, Rua Praia Grande, 405 - Bairro Praia Grande - Ubatuba - SP

3 - Dissemination

We may disclose your personal information if we are required to do so by law.

4 - Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us (especially in the case of booking confirmations through online payment systems). However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. Links: When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

5 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Our entire website is encrypted and uses SSL security. If you provide us with your credit card information, that information will also be encrypted using "secure socket layer" (SSL) technology, provided by Global Sign with a 4096-bit RSA encryption key. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all additional generally accepted industry requirements and standards.

6 - Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here as soon as it is updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Thanks!